Privacy Policy

Effective date: 17 September 2026

This Privacy Policy explains how AVA Music Awards (“AVA”, “we”, “us” or “our”) handles information in connection with the AVA website and platform.

1. Who we are

Our website address is: https://avamusicawards.com.

For privacy-related questions or requests, please contact us at: [PRIVACY@AVAMUSICAWARDS:COM].

2. Information we collect

Information you provide to us

Depending on how you use the AVA platform, you may provide information such as your name, email address, account information, and the information you choose to include in enquiries, applications, membership information, artist profiles, submissions, or other forms.

We collect and use only the information that is relevant to the service or interaction concerned.

Information collected automatically

When you visit the website, certain technical and usage information may be collected automatically. This may include your IP address, browser and device information, pages visited, interactions with the website, referring or traffic-source information, and approximate geographic information derived from technical data.

3. How we use information

  • operate, maintain and improve the AVA website and platform;
  • respond to enquiries and requests;
  • provide and administer accounts, memberships and other services;
  • receive and administer submissions and applications;
  • understand how visitors use the website and improve its content and functionality;
  • protect the website and platform against abuse, fraud, spam and other security threats; and
  • comply with applicable legal and regulatory obligations.

4. Google Analytics

We use Google Analytics 4 to understand how visitors use the AVA website and to measure and improve website performance.

Google Analytics may collect information such as pages viewed, interactions, traffic sources, browser and device information, and approximate geographic information. Google Analytics uses technical identifiers and cookies to distinguish users and sessions where the relevant storage is enabled.

We use this information for statistical and analytical purposes. We do not use Google Analytics to intentionally collect or store information such as your name, email address, or the contents of forms you submit.

Google processes analytics data in accordance with its own terms and privacy documentation. For more information, please see Google’s privacy information and Google Analytics documentation.

5. Cookies and similar technologies

AVA may use cookies and similar technologies for purposes including essential website functionality, authentication and security, and website analytics.

Some cookies may be set by WordPress or other services used by the platform. The cookies used may depend on which features you access and whether you log in or submit information.

Where applicable law requires consent for non-essential cookies or analytics storage, we will provide the appropriate choice mechanism and respect your consent preferences.

You can also control cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.

6. Comments and media

If public comments or user-uploaded media are enabled on a particular part of the AVA platform, additional information may be processed in connection with those features.

If you upload an image, you should avoid including embedded location information (EXIF GPS data) unless you intend to make that information available. Depending on the file and how it is published, visitors may be able to download the image and extract embedded metadata.

If comments are enabled, information submitted through a comment form may be processed for the purposes of displaying and moderating comments and preventing spam.

7. Embedded content and third-party services

Pages on the AVA website may include embedded content or links from third-party services, such as videos, images, social media content or other external material.

Embedded content from another website may behave in the same way as if you had visited that website directly. The third party may collect information about you, use cookies or similar technologies, and monitor your interaction with its content according to its own privacy practices.

We recommend reviewing the privacy policies of third-party services when you interact with their embedded content or follow links to their websites.

8. Who we share information with

We may share information with service providers and third parties where this is necessary to operate the website, provide a service you have requested, protect the platform, or comply with legal obligations.

This may include analytics and website technology providers such as Google Analytics, hosting and infrastructure providers, security or spam-prevention services, and other providers used by specific AVA features.

We do not sell your personal information.

9. How long we retain information

We retain information only for as long as reasonably necessary for the purpose for which it was collected, including to provide services, maintain appropriate records, resolve disputes, protect the platform, and comply with legal obligations.

The retention period depends on the type of information and the context in which it was collected.

10. Your rights

Depending on where you live and the applicable law, you may have rights concerning your personal information, including rights to request access to, correction of, or deletion of your information, and in certain circumstances to object to or restrict certain processing or request data portability.

Where processing is based on consent, you may also have the right to withdraw that consent. Withdrawing consent does not affect processing that took place before the withdrawal.

To make a privacy request, please contact us at [INSERT PRIVACY CONTACT EMAIL]. We may need to verify your identity before responding to a request.

11. Security

We take reasonable technical and organizational measures to protect information handled through the AVA platform. However, no internet transmission or storage system can be guaranteed to be completely secure.

12. Where information is processed

AVA uses third-party technology and service providers that may process information in countries other than the country in which you live. Where applicable, we take appropriate steps to address international transfers and the requirements of applicable data-protection law.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time as the AVA platform, its services, or applicable requirements change. The updated version will be published on this page with a revised effective date.

14. Contact

If you have questions about this Privacy Policy or how AVA handles personal information, please contact:

AVA Music Awards
Email: privacy@avamusicawards.com